Refund and Returns Policy

Effective Date: February 03, 2025

Website: http://iptvresellerexpert.com

At IPTVResellerExpert.com, we are committed to providing the best IPTV services. We understand that refunds may sometimes be necessary. This policy explains the terms and conditions for refunds and returns.

Eligibility for Refunds (Subscription Plans)

  • Timeframe: Refund requests must be submitted within 7 days of purchase.
  • Technical Fault: Refunds are granted only for technical issues that cannot be resolved within a reasonable timeframe.
  • Usage: Refunds apply only if the subscription has not been activated or used.

Non-Refundable Cases

  • Incorrect configuration or installation of the IPTV service on your device.
  • Issues caused by incompatible devices or insufficient internet speed.
  • Refund requests submitted after 7 days from the purchase date.
  • Promotional offers, discounted plans, and free trials are not eligible for refunds.

How to Request a Refund

  1. Contact Support: Email our support team at [email protected].
  2. Provide Details: Include your order number, purchase date, and the reason for your refund request.
  3. Review Period: Allow up to 3 business days for our team to review your request.
  4. Processing: If approved, your refund will be processed to the original payment method within 7–10 business days.

Returns Policy

  • As our services are digital, there are no physical products to return.
  • Once a subscription is activated, it is considered delivered and used.

Service Suspension or Termination

We reserve the right to suspend or terminate services if:

  • You violate our Terms and Conditions.
  • Unauthorized sharing or reselling of the subscription occurs.

Note: No refunds will be issued if services are suspended or terminated due to such violations.

Technical Support

Before requesting a refund, please contact our technical support team to troubleshoot and resolve any issues. Many problems can be resolved through our support channels.

Contact Support:

Changes to This Policy

We may update or modify this Refund and Returns Policy at any time. Changes are effective immediately upon posting on our website. It is your responsibility to review this policy periodically.

Contact Us

For any questions or concerns regarding this policy, please contact us:

Thank you for choosing IPTVResellerExpert.com. We value your trust and are committed to delivering the best possible service.

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